East Dorset Citizens Advice has continued giving advice to those in need throughout the coronavirus pandemic thanks to the tireless dedication of its staff and volunteers. 

The team quickly rallied to ensure as many people as possible could be helped over the phone, email and webchat.

As part of Volunteers’ Week, which runs from 1st to 7th June, East Dorset Citizens Advice wants to thank volunteers for their contribution not only during this exceptional time, but throughout the year.

East Dorset Citizens Advice has 45 volunteers who contribute a total average of 303 hours a week. In the last year, they helped 1464 people with over 5700 problems, including debt, housing, benefit and employment issues.  

Linda, Volunteer Adviser at East Dorset Citizens Advice, said: “I’ve been a volunteer adviser for 18 months and I love it. I’m retired now, having previously worked for 33 unforgettable years with the Royal Air Force dealing with a myriad of problems including providing counselling.”

“Volunteering for Citizens Advice seemed a natural progression as I’m able to use my experience, knowledge and compassion for helping others. We see a diverse range of issues and concerns on a daily basis including advising on benefits, debt, housing, employment and relationships. By helping people find the information they need, we are hopefully able to alleviate their worries, stress and anxiety.”

Dorne Hardyman, Chief Officer of Citizens Advice East Dorset, said: “Throughout the year our wonderful volunteers contribute their time and energy to make a huge difference to people’s lives and help keep our vital service running.”

“Whether they have been able to continue in their role recently, or have paused their volunteering, their support throughout the year has been truly invaluable. I cannot thank them enough for their continued dedication. We really couldn’t do it without them.” 

Dorne continues: “If you need advice or support, we are here for you. Call us on 01202 884738, or visit our website www.eastdorsetca.com

As a result of the increase in demand for advice and support, East Dorset Citizens Advice is recruiting for new volunteers. To find out more, please email admin@eastdorsetcab.org.uk

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